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CAREERS
King Memory offers great career opportunities, where people are rewarded for their results. Advancement opportunities are available across the entire organization. Competitive benefits are just part of the package.
WHY WORK AT KING MEMORY?
King Memory is one of the best places to work! Columbus says so! We rank in the Top Workplaces in Columbus, year after year; the results of our awesome culture and how our amazing teams live our core values. It takes a village of people with different skills and talents to keep on the edge of our markets. If you are dedicated, exemplify top notch work ethics, and looking for a rewarding career, you’ve come to the right place!
Our People
As a company, our people have can-do attitudes who are ready to collaborate. They are committed. They have talent and the drive to power innovation.
Workplace Culture
You’ll find our founders are friendly and genuine. They believe the employee comes first. They celebrate accomplishments and recognize employees regularly. Most of all they innovate, at King Memory we take innovation in the workplace very seriously.
Our Teams
Here’s a look at the groups that make up the teams at King Memory:
Operations, the core of our business. Taking RAM at its rawest form to our customers’ mailbox
Corporate, different departments working the back stage processes
IT and Development, champions of innovation
Customer Service and Sales, works closely with customer. Ensures satisfaction
Competitive Benefits Package
- Overtime may be available to overtime eligible employees
- Various flexible shifts available
- Entry level position $11/hour starting wage, all others commensurate with job market and experience
- 6 paid holidays per year
- 5 to 20 vacation days/year after meeting eligibility requirements
- Offering Medical, Dental, Vision, and Life insurance
- Retirement planning and savings options
- Profit Sharing Opportunity for all employees
- Employee appreciation events year round
- Casual dress code
- Headphone friendly work environment
How to Apply
Want to join King Memory? Follow these steps for consideration:
1. Download and fill out an application (Download Here)
2. Send the application along with your résumé to jobs@kingmemory.com. Include the job title and your name in the email subject line.
3. In the email body, please include how you found the job, why you want to work at King Memory, and one example of how you could add value to the company. The more specific the better.
Available Positions
MEMORY SPECIALIST 1
Entry Level Memory Specialist $11.00/hr - Full-time
Job Overview:
- Deals exclusively with computer memory modules on a daily basis
- Should have great attention to detail
- Execute general procedures and processes dealing with testing, inspecting,
sorting, grading, labeling, and packaging of memory
- Computer experience is a plus, but not required
- On the job training
Job Requirements:
- 1-2 years working experience
- High school degree
- Computer hardware experience is plus although not required
- Ability to learn and execute general procedures and processes dealing with inspecting,
sorting, testing, labeling, packaging, receiving and sorting of computer memory
- Must be able to work in a controlled environment, often completing repetitive tasks
- Show eagerness and capacity learn, respond quickly to new instructions, methods, and procedures
- Integrity and ability to stay focused, working independently
MEMORY SPECIALIST 2
Entry Level Memory Specialist $11.00-$14.00/hr - Full-time
Job Overview:
- Deals exclusively with computer memory modules on a daily basis
- Should have great attention to detail
- Execute general procedures and processes dealing with testing, inspecting,
sorting, grading, labeling, and packaging of memory
- Computer experience is a plus, but not required
- On the job training
Job Requirements:
- 1-2 years working experience
- High school degree
- Computer hardware experience is plus although not required
- Ability to learn and execute general procedures and processes dealing with inspecting,
sorting, testing, labeling, packaging, receiving and sorting of computer memory
- Must be able to work in a controlled environment, often completing repetitive tasks
- Show eagerness and capacity learn, respond quickly to new instructions, methods, and procedures
- Integrity and ability to stay focused, working independently
CUSTOMER SERVICE REPRESENTATIVE
Customer Service Representative $14.50/hr to 17.00/hr - Fulltime
Job Overview:
- Ensures that service standards are attained
- Complete understanding of company capabilities and service, and effectively communicates all offerings to the
current and potential customers
- Set priorities and establish plan for open problems and resolve issues timely
- Answers customer phone calls, emails, and chat messages on multiple platforms
- Monitors negative feedback, resolves negative customer experience to have negative feedback removed/updated to positive feedback
- Works with the shipping department to resolve issues and maintain on time shipping metrics
- Works with shipping carriers to resolve insurance claims and lost package issues, files insurance claims with shipping
carriers when necessary
- Daily pick up and processing of customer returns and refunds
Job Requirements:
- Proven skills required in order to create, maintain and enhance customer experience
- 2 years of e-commerce experience or 3+ years of retail
- Experience working in consumer product goods preferred
- Computer hardware knowledge, A+ certification preferred
- Some college or undergraduate degree
BULK SALES LEAD
Bulk Sales Lead $12.50/hr to 15.00/hr - Fulltime
Job Overview:
- Collection of RAM from other departments
- Sort RAM specs accurately per sales requisitions
- Organize sorted RAM and consolidate when possible
- Set up and pack orders as directed by department manager
- Properly sorts scrap RAM daily and oversees the monthly scrap dumps
Job Requirements:
- Proven skills required in order to create, maintain and enhance department processes
- Technical competence in computer memory
- Computer hardware knowledge, A+ certified a definite plus
- Some college or undergraduate degree
SEO SPECIALIST
SEO salary commensurate with experience - Full-time
Job Overview:
-Captain listing team, and maintain all communication with marketplaces
-Oversee construction of listings with enhanced brand content and nicely variated listings
-Ensure that listings are compliant within marketplace policy guidelines, frequent policy changes are monitored in real time,
and updated when necessary
-Manage page search advertising budgets across Amazon, Google, and eBay for all campaigns
-Build and optimize sales ‘campaigns including Amazon Sponsored Products, Headline Search and Product Display across Amazon
-Create and direct paid search budget spend strategy
-Set up testing plans (copy, ads, landing pages) for continuous performance improvement and optimization of the campaigns
-Work closely with the Analytics and Finance team to measure and report results
-Utilize various reporting interfaces and campaign management software as applicable (Tableau, Google Analytics,
Amazon Seller Central, Amazon Media Services)
Job Requirements:
-Bachelor’s degree preferred in Computer Science or Marketing
-Experience in conversion rate optimization, landing page optimization, HTML
-Experience running a global SEM program in multiple search engines
-Ability to multi-task and prioritize in a fast-paced and dynamic work environment
-An organized individual with great attention to detail and focus on quality of results
-Self-motivated individual; a good team player
-Strong written and verbal communications skills and strong
Cross-functional leadership skills
Preferred Direct Experience::
-We are seeking someone with DEEP SEO & SEM experience on Amazon, eBay, and Google. Blend knowledge and experience
and niche specific experience to ultimately maintain total GURU+ level
-Working with strategic account managers at Amazon, along with various SEO and Global expansion representatives
-Working with category managers on eBay
-Working with Google account managers, along with special teams at Google that assist with success in PPC
DIRECTOR OF OPERATIONS
Director of Operations salary commensurate with experience - Full-time
Job Overview:
-Oversees daily activities of Operations. Plans for current and future production requirements
-Assists company officers and senior staff members in the development and formulation of long and short-range
planning, policies, programs and objectives
-Develops the manufacturing plan and establishes procedures for maintaining high standards of manufacturing
operations to ensure that products conform to established customer and company quality standard
-Achieves optimum employee levels with least amount of overhead and raw material costs to meet annual budgetary plan
-Formulates and recommends manufacturing policies and programs that guide the organization in maintaining
and improving its competitive position and the profitability of the operation
-Enacts contingency plans as needed; escalates and directs activities during systems problems, bottlenecks, disasters, etc.;
identifies potential problems, troubleshoots, escalates issues to local and network management, and participates in
post-mortem analysis of problems providing input for future process improvements
-Reviews ongoing performance results to targets. Takes corrective measures with authorization, escalate as needed
-Participates in daily, weekly, monthly and annual planning process as appropriate
-Maintains a favorable working relationship with all other company employees to foster aid promote a cooperative
and harmonious working climate which will be conducive to maximum employee morale, productivity,
and efficiency/effectiveness
-Keeps immediate superior promptly and fully informed of all problems or unusual matters of significance and takes
prompt corrective action where necessary or suggests alternative courses of action which may be taken
-Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned
-Communicates areas of accountability and performance expected of personnel assigned
-Develops individuals for future advancement
Job Requirements:
-Bachelor's degree in statistics, operations management, business management or equivalent
-Training in Six Sigma methods, Lean Six Sigma Green Belt or above certification preferred
-5-7 years previous operations management experience, including forecasting, scheduling and real-time
operations management
-Experience in a production; preferably in a process-oriented operations and/or related industry. A minimum of 5 years
of experience managing a significant segment of a large manufacturer or the entire operation of a smaller manufacturer
-Experience working with manufacturing-based technology, processes and principles is preferred
-Experience supervising, coaching and developing staff
SALES MANAGER
Sales Manager salary commensurate with experience - Full-time
Job Overview:
-Develops annual sales plan in support of organization strategy and objectives
-Directs sales forecasting activities and sets performance goals accordingly
-Prepares periodic sales report showing sales volume, potential sales, and areas of proposed expansion
-Analyzes sales statistics to formulate policy and assist in promoting sales
-Directs product simplification and standardization to eliminate unprofitable items from sales line
-Directs implementation and execution of sales policies and practices
-Ensures communications are coordinated, supports sales plan objectives and meets organizational expenditure requirements
-Monitors and evaluates the activities and products of the competition. Recommends sales strategies for improvement
based on market research and competitor analyses
-Implements approved distribution strategies
-Manages multiple channel selling strategies
-Builds, develops and manages sales team capable of carrying out needed sales and service initiatives
-Coordinates liaison between sales department and other sales related units
Job Requirements:
-A bachelor's degree in a business or technical discipline or equivalent experience in related field
-7 years in sales plus advanced training in recent sales techniques
-Experience successfully leading sales teams
-Experience with global expansion
-Self-motivated individual
-Strong written and verbal communications skills
-Cross-functional leadership skills
Equal Opportunity Employer
King Memory provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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